{"id":3272,"date":"2021-10-26T15:52:50","date_gmt":"2021-10-26T13:52:50","guid":{"rendered":"https:\/\/www.yesovens.it\/customer-service\/"},"modified":"2024-11-05T09:18:36","modified_gmt":"2024-11-05T08:18:36","slug":"yesovens-service","status":"publish","type":"page","link":"https:\/\/www.yesovens.it\/en\/yesovens-service\/","title":{"rendered":"Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3272\" class=\"elementor elementor-3272 elementor-2356\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3c6c99ae elementor-section-full_width elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"3c6c99ae\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4b66bd89\" data-id=\"4b66bd89\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b8fd6d elementor-widget elementor-widget-image\" data-id=\"7b8fd6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"1004\" src=\"https:\/\/www.yesovens.it\/wp-content\/smush-webp\/2021\/10\/customer-service-operator-talking-phone-office.jpg.webp\" class=\"attachment-full size-full wp-image-4602\" alt=\"\" srcset=\"https:\/\/www.yesovens.it\/wp-content\/smush-webp\/2021\/10\/customer-service-operator-talking-phone-office.jpg.webp 1200w, https:\/\/www.yesovens.it\/wp-content\/smush-webp\/2021\/10\/customer-service-operator-talking-phone-office-300x251.jpg.webp 300w, https:\/\/www.yesovens.it\/wp-content\/smush-webp\/2021\/10\/customer-service-operator-talking-phone-office-1024x857.jpg.webp 1024w, https:\/\/www.yesovens.it\/wp-content\/smush-webp\/2021\/10\/customer-service-operator-talking-phone-office-768x643.jpg.webp 768w, https:\/\/www.yesovens.it\/wp-content\/smush-webp\/2021\/10\/customer-service-operator-talking-phone-office-700x586.jpg.webp 700w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" data-smush-webp-fallback=\"{&quot;src&quot;:&quot;https:\\\/\\\/www.yesovens.it\\\/wp-content\\\/uploads\\\/2021\\\/10\\\/customer-service-operator-talking-phone-office.jpg&quot;,&quot;srcset&quot;:&quot;https:\\\/\\\/www.yesovens.it\\\/wp-content\\\/uploads\\\/2021\\\/10\\\/customer-service-operator-talking-phone-office.jpg 1200w, https:\\\/\\\/www.yesovens.it\\\/wp-content\\\/uploads\\\/2021\\\/10\\\/customer-service-operator-talking-phone-office-300x251.jpg 300w, https:\\\/\\\/www.yesovens.it\\\/wp-content\\\/uploads\\\/2021\\\/10\\\/customer-service-operator-talking-phone-office-1024x857.jpg 1024w, https:\\\/\\\/www.yesovens.it\\\/wp-content\\\/uploads\\\/2021\\\/10\\\/customer-service-operator-talking-phone-office-768x643.jpg 768w, https:\\\/\\\/www.yesovens.it\\\/wp-content\\\/uploads\\\/2021\\\/10\\\/customer-service-operator-talking-phone-office-700x586.jpg 700w&quot;}\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-19030c1a\" data-id=\"19030c1a\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e7b99a4 elementor-widget elementor-widget-qi_addons_for_elementor_text_marquee\" data-id=\"e7b99a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"qi_addons_for_elementor_text_marquee.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m qodef-qi-text-marquee qodef-layout--default\">\n\t<div class=\"qodef-m-content\">\n\t\t<div class=\"qodef-m-text qodef-text--original\">\n\t\t\t\t\t\t\t<span class=\"qodef-m-text-item elementor-repeater-item-a2f00f9\" >Ad hoc solutions\n<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"qodef-m-text qodef-text--copy\">\n\t\t\t\t\t\t\t<span class=\"qodef-m-text-item elementor-repeater-item-a2f00f9\" >Ad hoc solutions\n<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07ab79f elementor-widget elementor-widget-heading\" data-id=\"07ab79f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Yesovens service<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e46b400 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"e46b400\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.yesovens.it\/en\/yesovens-service\/#form\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-comment-alt\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">CONTACT US<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e74707 elementor-widget elementor-widget-wp-widget-bcn_widget\" data-id=\"8e74707\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wp-widget-bcn_widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"breadcrumbs\" vocab=\"https:\/\/schema.org\/\" typeof=\"BreadcrumbList\"><span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to YesOvens.\" href=\"https:\/\/www.yesovens.it\/en\/\" class=\"home\" aria-current=\"page\"><span property=\"name\">YesOvens<\/span><\/a><meta property=\"position\" content=\"1\"><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a7234a1 elementor-section-boxed elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"a7234a1\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-db58854\" data-id=\"db58854\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-47dea1f elementor-widget elementor-widget-heading\" data-id=\"47dea1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Yesovens is guarantee and reliability<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5f20aee3 elementor-section-full_width elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"5f20aee3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-26d5ada9\" data-id=\"26d5ada9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0eb7a84 elementor-widget elementor-widget-text-editor\" data-id=\"0eb7a84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\"><span style=\"font-weight: 300;\">Yesovens<\/span> <b>customer service is not merely limited to sending a catalogue<\/b><span style=\"font-weight: 300;\">: we want to be sure that our partner distributors and their Corporate Chefs have <\/span><b>all the information they need <\/b> <span style=\"font-weight: 300;\">to illustrate in detail our professional combi ovens to the customers who are going to purchase them. We listen to their requests and look for <\/span><b>ad hoc solutions to enhance their work\u00a0<\/b><span style=\"font-weight: 300;\">and role towards customers. <span style=\"font-weight: 300; color: #000000;\">Our service therefore includes:<\/span><\/span><\/span><\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7ef58d35\" data-id=\"7ef58d35\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-61f1cee elementor-align-start elementor-tablet-align-center elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"61f1cee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewBox=\"0 0 65 64.91\"><title>icona17<\/title><path d=\"M65,34.49c-.07.56-.14,1.12-.22,1.68a1,1,0,0,1-1.15,1A1,1,0,0,1,62.71,36c0-1.07.1-2.15.15-3.22,0-.59.1-1.15.78-1.36s1,.18,1.36.64Z\" transform=\"translate(0 -0.05)\"><\/path><path d=\"M30.22,65l-2.8-.38a3.16,3.16,0,0,1-.68-.14,1,1,0,0,1-.69-1.13.92.92,0,0,1,1-.87c1.29.1,2.59.26,3.88.44a.93.93,0,0,1,.81.92c.06.63-.36.94-.87,1.16Z\" transform=\"translate(0 -0.05)\"><\/path><path d=\"M34.16,65c-.19-.12-.48-.2-.55-.38a2,2,0,0,1-.21-1c.08-.49.53-.66,1-.72l3.2-.37c.79-.09,1.3.21,1.4.83s-.29,1.14-1.09,1.27c-1,.16-2.08.28-3.12.42Z\" transform=\"translate(0 -0.05)\"><\/path><path 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transform=\"translate(0 -0.05)\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">local distributor consulting<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewBox=\"0 0 64 64\"><title>icona19<\/title><path 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d=\"M41.82,19.06A8.36,8.36,0,0,1,39,24c-2.2,2-4.44,4-6.66,5.94-.67.6-1.12.59-1.81,0-2.16-1.92-4.32-3.83-6.47-5.76a9.49,9.49,0,0,1-3.28-7.37c0-2.13,0-4.26,0-6.39A1.31,1.31,0,0,1,21.67,9q4.5-2,9-4a1.69,1.69,0,0,1,1.52,0q4.45,2,8.94,4a1.42,1.42,0,0,1,1,1.53C42.07,11.62,42.09,17.36,41.82,19.06ZM31.44,27.88c2.17-1.94,4.33-3.8,6.39-5.75A6.89,6.89,0,0,0,40,17.05c0-1.91,0-3.82,0-5.73a.7.7,0,0,0-.48-.75C37,9.46,34.44,8.32,31.9,7.21a1.32,1.32,0,0,0-.92,0c-2.55,1.1-5.07,2.25-7.61,3.36a.69.69,0,0,0-.48.74c0,1.91,0,3.82,0,5.73A6.89,6.89,0,0,0,25,22.13C27.11,24.08,29.26,25.94,31.44,27.88Z\" transform=\"translate(-0.5 -0.5)\"><\/path><path d=\"M45.29,38.94v2H24v-2Z\" transform=\"translate(-0.5 -0.5)\"><\/path><path d=\"M45.27,45.35v2H24v-2Z\" transform=\"translate(-0.5 -0.5)\"><\/path><path d=\"M45.27,51.74V53.8H24V51.74Z\" transform=\"translate(-0.5 -0.5)\"><\/path><path d=\"M24,60.18v-2H45.26v2Z\" transform=\"translate(-0.5 -0.5)\"><\/path><path d=\"M21.81,38.93V41h-4.2V38.93Z\" transform=\"translate(-0.5 -0.5)\"><\/path><path d=\"M17.61,45.31h4.17v2.08H17.61Z\" transform=\"translate(-0.5 -0.5)\"><\/path><path d=\"M17.61,51.73h4.18v2.06H17.61Z\" transform=\"translate(-0.5 -0.5)\"><\/path><path d=\"M17.63,58.11h4.16v2.08H17.63Z\" transform=\"translate(-0.5 -0.5)\"><\/path><path d=\"M27,16.42,28.47,15l2.07,2.2,5.34-5.44,1.51,1.74c-1.91,1.91-3.89,3.91-5.9,5.88a1,1,0,0,1-1.49,0C29,18.42,28,17.4,27,16.42Z\" transform=\"translate(-0.5 -0.5)\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">local distributor training<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewBox=\"0 0 65 52.86\"><title>icona16<\/title><path 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d=\"M17.51,34.85a24.76,24.76,0,0,1,4.78-14.29,4.4,4.4,0,0,1,.31-.41,1,1,0,0,1,1.51,1.15c-.26.43-.59.83-.87,1.26-8.38,12.56-1.87,30,12.61,33.72a21.23,21.23,0,0,0,16.68-2.45l.38-.23a1,1,0,1,1,1,1.66A32.46,32.46,0,0,1,51,56.83a23.66,23.66,0,0,1-32.9-17.27C17.78,38,17.7,36.42,17.51,34.85Z\" transform=\"translate(0 -6.07)\"><\/path><path d=\"M9.63,28.49h4.63c.72,0,1.11.33,1.13.93s-.4,1-1.13,1H5c-.72,0-1.17-.38-1.17-1s.44-1,1.17-1Z\" transform=\"translate(0 -6.07)\"><\/path><path d=\"M9.65,41.29H5c-.75,0-1.18-.35-1.2-.94s.44-1,1.21-1h9.33a1,1,0,0,1,1,1,.92.92,0,0,1-1.05,1C12.78,41.3,11.22,41.29,9.65,41.29Z\" transform=\"translate(0 -6.07)\"><\/path><path d=\"M11.77,47H8c-.76,0-1.17-.35-1.17-1S7.26,45,8,45h7.49c.75,0,1.17.36,1.17,1s-.4,1-1.15,1Z\" transform=\"translate(0 -6.07)\"><\/path><path d=\"M11.76,24.76H8c-.74,0-1.16-.36-1.16-1s.41-1,1.16-1H15.5c.75,0,1.16.35,1.16,1s-.42,1-1.16,1Z\" transform=\"translate(0 -6.07)\"><\/path><path d=\"M42.43,32.11c.52-.55,1-1.12,1.56-1.66a.94.94,0,0,1,1.45-.09,1,1,0,0,1-.11,1.47C44.22,33,43.12,34.14,42,35.25a1.14,1.14,0,0,1-1,.22,1.2,1.2,0,0,1-.63-.83c0-2.4,0-4.8,0-7.21a.92.92,0,0,1,.94-.93,1,1,0,0,1,.95,1.06c0,1.35,0,2.7,0,4.05V32Z\" transform=\"translate(0 -6.07)\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">original spare part quick delivery<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-102a4bc9 elementor-section-full_width elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"102a4bc9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-narrow\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ae8e1d0\" data-id=\"ae8e1d0\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-42f1dd77 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"42f1dd77\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"676\" height=\"524\" src=\"https:\/\/www.yesovens.it\/wp-content\/smush-webp\/2021\/12\/illustrazione-pasta-singola.png.webp\" class=\"attachment-large size-large wp-image-15538\" alt=\"\" srcset=\"https:\/\/www.yesovens.it\/wp-content\/smush-webp\/2021\/12\/illustrazione-pasta-singola.png.webp 676w, https:\/\/www.yesovens.it\/wp-content\/smush-webp\/2021\/12\/illustrazione-pasta-singola-300x233.png.webp 300w\" sizes=\"auto, (max-width: 676px) 100vw, 676px\" data-smush-webp-fallback=\"{&quot;src&quot;:&quot;https:\\\/\\\/www.yesovens.it\\\/wp-content\\\/uploads\\\/2021\\\/12\\\/illustrazione-pasta-singola.png&quot;,&quot;srcset&quot;:&quot;https:\\\/\\\/www.yesovens.it\\\/wp-content\\\/uploads\\\/2021\\\/12\\\/illustrazione-pasta-singola.png 676w, https:\\\/\\\/www.yesovens.it\\\/wp-content\\\/uploads\\\/2021\\\/12\\\/illustrazione-pasta-singola-300x233.png 300w&quot;}\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-72549863\" data-id=\"72549863\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-103126f elementor-section-full_width elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"103126f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b464755\" data-id=\"b464755\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4d5869d elementor-widget elementor-widget-heading\" data-id=\"4d5869d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">YesValue+<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c2bdb2 elementor-widget elementor-widget-text-editor\" data-id=\"6c2bdb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><span style=\"font-weight: 400;\">Personalized consulting for all our partner distributors<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49a1dcd elementor-widget elementor-widget-text-editor\" data-id=\"49a1dcd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 300;\"><b>YesValue+ <\/b>is a path that we develop together with our distributors and that allows us to manage every request, foresee problems and quickly choose the most suitable solutions. <br \/>The consultancy service also includes <b>providing indications on the oven use and choice, listening and finding solutions.<\/b><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bc40cc5 elementor-tablet-align-center elementor-widget elementor-widget-button\" data-id=\"6bc40cc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/www.yesovens.it\/en\/professional-ovens\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-comment-alt\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Become a distributor<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-32e5602\" data-id=\"32e5602\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-25aaf2b elementor-widget elementor-widget-image\" data-id=\"25aaf2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"921\" height=\"700\" src=\"https:\/\/www.yesovens.it\/wp-content\/smush-webp\/2021\/10\/HORECA1.jpg.webp\" class=\"attachment-full size-full wp-image-2184\" alt=\"\" srcset=\"https:\/\/www.yesovens.it\/wp-content\/smush-webp\/2021\/10\/HORECA1.jpg.webp 921w, https:\/\/www.yesovens.it\/wp-content\/smush-webp\/2021\/10\/HORECA1-300x228.jpg.webp 300w, https:\/\/www.yesovens.it\/wp-content\/smush-webp\/2021\/10\/HORECA1-768x584.jpg.webp 768w, https:\/\/www.yesovens.it\/wp-content\/smush-webp\/2021\/10\/HORECA1-500x380.jpg.webp 500w, https:\/\/www.yesovens.it\/wp-content\/smush-webp\/2021\/10\/HORECA1-700x532.jpg.webp 700w\" sizes=\"auto, (max-width: 921px) 100vw, 921px\" data-smush-webp-fallback=\"{&quot;src&quot;:&quot;https:\\\/\\\/www.yesovens.it\\\/wp-content\\\/uploads\\\/2021\\\/10\\\/HORECA1.jpg&quot;,&quot;srcset&quot;:&quot;https:\\\/\\\/www.yesovens.it\\\/wp-content\\\/uploads\\\/2021\\\/10\\\/HORECA1.jpg 921w, https:\\\/\\\/www.yesovens.it\\\/wp-content\\\/uploads\\\/2021\\\/10\\\/HORECA1-300x228.jpg 300w, https:\\\/\\\/www.yesovens.it\\\/wp-content\\\/uploads\\\/2021\\\/10\\\/HORECA1-768x584.jpg 768w, https:\\\/\\\/www.yesovens.it\\\/wp-content\\\/uploads\\\/2021\\\/10\\\/HORECA1-500x380.jpg 500w, https:\\\/\\\/www.yesovens.it\\\/wp-content\\\/uploads\\\/2021\\\/10\\\/HORECA1-700x532.jpg 700w&quot;}\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a95d775 elementor-widget elementor-widget-accordion\" data-id=\"a95d775\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1771\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1771\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">After-sales training courses for service and Corporate Chefs<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1771\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1771\"><p><span style=\"color: #000000;\"><span style=\"font-weight: 300;\">We organize <\/span><b>specialization courses <\/b><span style=\"font-weight: 300;\">focused on the operation, maintenance and repair of our professional ovens, <\/span><b>reserved for our distributors<\/b><span style=\"font-weight: 300;\">.<\/span><\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1772\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1772\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Made in Italy spare parts and production<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1772\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1772\"><p><span style=\"color: #000000;\"><span style=\"font-weight: 300;\">Our ovens are 100% Made in Italy since they are manufactured, one by one, in Yesovens headquarters located in <\/span><b>Borgoricco<\/b><span style=\"font-weight: 300;\">, in the province of Padua. This means that, even in case of emergency, <\/span><b>spare parts<\/b> <span style=\"font-weight: 300;\">are<\/span> <b>easily available<\/b><span style=\"font-weight: 300;\">.<\/span><\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1460fc8c elementor-align-left elementor-tablet-align-center elementor-widget elementor-widget-button\" data-id=\"1460fc8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/www.yesovens.it\/en\/courses-for-partners\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Find about our courses<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-778f490 elementor-section-boxed elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"778f490\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9576519\" data-id=\"9576519\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8e52b4d elementor-widget elementor-widget-qi_addons_for_elementor_tabs_horizontal\" data-id=\"8e52b4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"qi_addons_for_elementor_tabs_horizontal.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m qodef-qi-tabs-horizontal qodef-qi-clear qodef-layout--simple qodef-title-hover--underline-draw qodef-title-underline-from-left\">\n\t<ul class=\"qodef-tabs-horizontal-navigation\">\n\t\t<li>\n\t<h5 class=\"qodef-tab-title\" role=\"tab\">\n\t\t<a href=\"#qodef-tab-4ad382a\">\n\t\t\t<span class=\"q-text\">\n\t\t\t\tEGO\t\t\t<\/span>\n\t\t<\/a>\n\t<\/h5>\n<\/li>\n<li>\n\t<h5 class=\"qodef-tab-title\" role=\"tab\">\n\t\t<a href=\"#qodef-tab-489ae03\">\n\t\t\t<span class=\"q-text\">\n\t\t\t\tMOOD\t\t\t<\/span>\n\t\t<\/a>\n\t<\/h5>\n<\/li>\n<li>\n\t<h5 class=\"qodef-tab-title\" role=\"tab\">\n\t\t<a href=\"#qodef-tab-c0abca8\">\n\t\t\t<span class=\"q-text\">\n\t\t\t\tMOSAICO\t\t\t<\/span>\n\t\t<\/a>\n\t<\/h5>\n<\/li>\n<li>\n\t<h5 class=\"qodef-tab-title\" role=\"tab\">\n\t\t<a href=\"#qodef-tab-dd44148\">\n\t\t\t<span class=\"q-text\">\n\t\t\t\tSTAR\t\t\t<\/span>\n\t\t<\/a>\n\t<\/h5>\n<\/li>\n<li>\n\t<h5 class=\"qodef-tab-title\" role=\"tab\">\n\t\t<a href=\"#qodef-tab-829c8e3\">\n\t\t\t<span class=\"q-text\">\n\t\t\t\tTAOS\t\t\t<\/span>\n\t\t<\/a>\n\t<\/h5>\n<\/li>\n<li>\n\t<h5 class=\"qodef-tab-title\" role=\"tab\">\n\t\t<a href=\"#qodef-tab-4540155\">\n\t\t\t<span class=\"q-text\">\n\t\t\t\tKARMA\t\t\t<\/span>\n\t\t<\/a>\n\t<\/h5>\n<\/li>\n\t<\/ul>\n\t<div class=\"qodef-tabs-horizontal-content\" id=\"qodef-tab-4ad382a\">\n\t<p><span style=\"color: #000000\"><strong> The oven won\u2019t turn on<\/strong><\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct connection to the electric power supply.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct electrical voltage parameters according to the product specifications (check the instruction manual or serial number plate placed on the bottom left side near the control board).<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">The electrical connection in case of power supply 380-400 Volt needs to show the three-phases + neutral + grounding and all the phases must be functioning.<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>The oven turns on but does not reach the temperature<\/strong><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">Make sure that once the temperature is set, the cooking cycle has been activated by setting a time, otherwise the cycle does not start (check the instruction manual). <\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\"><strong>The oven is not producing steam\/humidity<\/strong><\/span><\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct connection to the water line.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Connection to the water line must be open.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct water pressure according to the instruction manual.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check if there are external filters (not installed on the oven). They must be clean and functioning<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct setting of the steam function \/ parameters, at the same time chimneys flap must be in closed position. The flap in open position inhibits steam function even if steam function has been set (check the instruction manual).<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>No power ALARM<\/strong><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">Power failure alarm troubleshooting:<\/span><\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the device-power supply connection.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;color: #000000\">Main consequences:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">If the alarm occurs when the device is turned on or off, after the power supply is restored the device will shut down.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">If the alarm occurs during a baking cycle and the interruption lasts less than the time set (240min), after the power supply is restored the cycle will be repeated from the beginning of the stage during which the interruption had occurred (if vice versa, the interruption lasts over than the time set, after the power supply is restored the cycle will be interrupted).<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>No connection ALARM <\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">User interface-control module communication error troubleshooting:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">check user interface-control module connection<\/span><\/li><\/ul><p><span style=\"font-weight: 400;color: #000000\">Main consequences:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">if the alarm occurs when the device is running, no baking cycle can be started.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">if the alarm occurs during a baking cycle, there will be no consequences.<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Temperature ALARM<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Maximum temperature alarm troubleshooting:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">check the temperature detected by the chamber probe<\/span><\/li><\/ul><p><span style=\"font-weight: 400;color: #000000\">Main consequences:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">none<\/span><\/li><\/ul><p>\u00a0<\/p><p><strong><span style=\"color: #000000\">High temperature ALARM<\/span><\/strong><\/p><p><span style=\"font-weight: 400;color: #000000\">Operating temperature alarm troubleshooting:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">the operation temperature of the control module; see parameter A4<\/span><\/li><\/ul><p><span style=\"font-weight: 400;color: #000000\">Consequences:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">if the alarm occurs when the device is running, no baking cycle can be started.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">if the alarm occurs during a baking cycle, the cycle will be interrupted.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">the vent will open, the fan of the technical compartment will be started and the remaining outputs will be switched off.<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Door opened ALARM<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Door micro input alarm troubleshooting:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">check the causes that have led to the input activation;<\/span><\/li><\/ul><p><span style=\"font-weight: 400;color: #000000\">Main consequences:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">if the alarm occurs during a baking cycle, the temperature adjustment output, the fan and the steam injection output will be off, and the vent will open.<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Thermal protection ALARM<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Fan thermal protection input alarm troubleshooting:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">check the causes that have led to the input activation;<\/span><\/li><\/ul><p><span style=\"font-weight: 400;color: #000000\">Main consequences:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">if the alarm occurs during a baking cycle, the temperature adjustment output and the fan will be switched off.<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Peak absorption ALARM<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Electrical absorption input alarm troubleshooting:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">check the causes that have led to the input activation<\/span><\/li><\/ul><p><span style=\"font-weight: 400;color: #000000\">Main consequences:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">if the alarm occurs during a baking cycle, the outputs will be switched off<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Boiler probe ALARM<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Boiler alarm the water does not reach the minimum level troubleshooting:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the boiler inlet.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">check the device-probe connection<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">check the temperature of the main boiler<\/span><\/li><\/ul><p><span style=\"font-weight: 400;color: #000000\">Consequences:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">The temperature adjustment output will be disabled.<\/span><\/li><\/ul><p><span style=\"color: #000000\"><strong>Boiler ALARM \u2013 water at minimum level<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Steam suppression probe alarm troubleshooting:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">check the boiler inlet.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;color: #000000\">Main consequences:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">the temperature adjustment output will be disabled.<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Boiler ALARM \u2013 water at maximum level <\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Steam suppression probe alarm troubleshooting:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">check the boiler inlet.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;color: #000000\">Main consequences:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">The temperature adjustment output will be disabled.<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Boiler communication - ALARM<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Control module communication alarm \u2013 boiler expansion module Troubleshooting:<\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Troubleshooting:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">check the control module \u2013 boiler expansion module connection<\/span><\/li><\/ul><p><span style=\"font-weight: 400;color: #000000\">Main consequences:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">all boiler adjustments will be disabled<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Boiler safety - ALARM<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Boiler safety alarm troubleshooting:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">check the causes that have led to the main input activation<\/span><\/li><\/ul><p><span style=\"font-weight: 400;color: #000000\">Main consequences:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">all boiler adjustments will be disabled.<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Chamber burner \/boiler blocked - ALARM<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Burner blocked alarm troubleshooting:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">check the causes that have led to the blocking of the burner.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;color: #000000\">Main consequences:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">the chamber burner \/ boiler is disabled.<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Chamber burner \/boiler - ALARM<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Chamber burner \/ boiler alarm troubleshooting:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">heck if the related centrifugal fan works properly, check the feedback given by the hall sensor and the parameters b5\/B6 (chamber) or B12\/B13 (boiler).<\/span><\/li><\/ul><p><span style=\"font-weight: 400;color: #000000\">Main consequences:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">the chamber burner \/ boiler is disabled.<\/span><\/li><\/ul><\/div>\n<div class=\"qodef-tabs-horizontal-content\" id=\"qodef-tab-489ae03\">\n\t<p><span style=\"color: #000000\"><strong> The oven won\u2019t turn on<\/strong><\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct connection to the electric power supply.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct electrical voltage parameters according to the product specifications (check the instruction manual or serial number plate placed on the bottom left side near the control board).<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">The electrical connection in case of power supply 380-400 Volt needs to show the three-phases + neutral + grounding and all the phases must be functioning.<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>The oven turns on but does not reach the temperature<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Make sure that once the temperature is set, the cooking cycle has been activated by setting a time, otherwise the cycle does not start (check the instruction manual).<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>The oven is not producing steam\/humiidity<\/strong><\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct connection to the water line.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Connection to the water line must be open.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct water pressure according to the instruction manual.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check if there are external filters (not installed on the oven). They must be clean and functioning<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct setting of the steam function \/ parameters (check the instruction manual).<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Error code PR1 - Chamber probe error, short-circuit or opening 100 &gt; R(pt100) &gt; 223ohm<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Switch off the oven, disconnect the power supply for a minimum of 1 minute. Restore the power supply and turn on the oven. If the problem persists, please contact the after sales technical support.<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Error code PR2 - Meat probe error, short-circuit or opening 100 &gt; R(pt100) &gt; 223 ohm<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Make sure you have placed the meat probe when you are using a program or a function which provides for its use. If the message persists even if you are not using a function that involves the use of meat probe, please contact the after sales technical support.<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Error code PR3 - Proofer probe error, short-circuit or opening 100&gt; R(pt100) &gt; 223 ohm<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Check the correct connection of the cable going out from the proofer to the connector placed on the rear bottom side of the oven. If the plug is connected correctly (try to remove it and placed it a couple of times) and the problem persists, please contact the after sales technical support.<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Error code PR4 - Over temperature on the card working area 70\u00b0C<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Switch off the oven.<\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Clean the filter installed on the rear side of the oven by releasing the plastic grid, reinstall the filter by placing again the plastic grid. Turn on the oven. If the problem persists, please contact the after sales technical support.<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Error code PR5 - Communication error with control panel&gt;5 seconds<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Disconnect the power supply for 1 minute. Restore the power supply and turn on the oven. If the problem persists, please contact the after sales technical support<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Error code PR6 - Over temperature on the cooking chamber 310\u00b0C<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Switch off the oven and allow the temperature to cool down for 30 minutes. Turn on the oven. If the problem persists, please contact the after sales technical support.<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Error code PR7 - RPM sensor error<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Disconnect the power supply for 1 minute. Restore the power supply and turn on the oven. If the problem persists, please contact the after sales technical support.<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Error code PR8 - Motor speed selector<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Disconnect the power supply for 1 minute. Restore the power supply and turn on the oven. If the problem persists, please contact the after sales technical support.<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Error code PR 9 - Internal error fw<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Disconnect the power supply for 1 minute. Restore the power supply and turn on the oven. If the problem persists, please contact the after sales technical support.<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Error code PR10 - Chimney positioning error<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Disconnect the power supply for 1 minute. Restore the power supply and turn on the oven. If the problem persists, please contact the after sales technical support.<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Error code PR30 - Error not indicated in the table, Firmware error<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Disconnect the power supply for 1 minute. Restore the power supply and turn on the oven. If the problem persists, please contact the after sales technical support.<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Error Code E99 - No communication with control panel <\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Disconnect the power supply for 1 minute. Restore the power supply and turn on the oven. If the problem persists, please contact the after sales technical support.<\/span><\/p><\/div>\n<div class=\"qodef-tabs-horizontal-content\" id=\"qodef-tab-c0abca8\">\n\t<p><span style=\"color: #000000\"><strong> The oven won\u2019t turn on<\/strong><\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct connection to the electric power supply.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct electrical voltage parameters according to the product specifications (check the instruction manual or serial number plate placed on the bottom left side near the control board).<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">The electrical connection in case of power supply 380-400 Volt needs to show the three-phases + neutral + grounding and all the phases must be functioning.<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>The oven turns on but does not reach the temperature<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Check the position of the temperature setting and timer. To start cooking it is required both temperature and time setting.<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>The oven is not producing steam\/humidity<\/strong><\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct connection to the water line.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Connection to the water line must be open.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct water pressure according to the instruction manual.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check if there are external filters (not installed on the oven). They must be clean and functioning.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct setting of the steam function \/ parameters (check the instruction manual).<\/span><\/li><\/ul><\/div>\n<div class=\"qodef-tabs-horizontal-content\" id=\"qodef-tab-dd44148\">\n\t<p><strong><span style=\"color: #000000\"> The oven won\u2019t turn on<\/span><\/strong><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct connection to the electric power supply.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct electrical voltage parameters according to the product specifications (check the instruction manual or serial number plate placed on the bottom left side near the control board).<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">The electrical connection in case of power supply 380-400 Volt needs to show the three-phases + neutral + grounding and all the phases must be functioning.<\/span><\/li><\/ul><p>\u00a0<\/p><p><strong><span style=\"color: #000000\">The oven turns on but does not reach the temperature<\/span><\/strong><\/p><p><span style=\"font-weight: 400;color: #000000\">Make sure that once the temperature is set, the cooking cycle has been activated by setting a time, otherwise the cycle does not start (check the instruction manual).<\/span><\/p><p>\u00a0<\/p><p><strong><span style=\"color: #000000\">The oven is not producing steam\/humidity<\/span><\/strong><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct connection to the water line.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Connection to the water line must be open.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct water pressure according to the instruction manual.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check if there are external filters (not installed on the oven). They must be clean and functioning.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct setting of the steam function \/ parameters, at the same time chimneys flap must be in closed position. The flap in open position inhibits steam function even if steam function has been set (check the instruction manual).<\/span><\/li><\/ul><p>\u00a0<\/p><p><strong><span style=\"color: #000000\">No power ALARM<\/span><\/strong><\/p><p><span style=\"font-weight: 400;color: #000000\">Power failure alarm troubleshooting:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">check the device-power supply connection.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;color: #000000\">Main consequences:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">if the alarm occurs when the device is turned on or off, after the power supply is restored the device will shut down.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">if the alarm occurs during a baking cycle and the interruption lasts less than the time set (240min), after the power supply is restored the cycle will be repeated from the beginning of the stage during which the interruption had occurred (if vice versa, the interruption lasts over than the time set, after the power supply is restored the cycle will be interrupted).<\/span><\/li><\/ul><p>\u00a0<\/p><p><strong><span style=\"color: #000000\">No connection ALARM<\/span><\/strong><\/p><p><span style=\"font-weight: 400;color: #000000\">User interface-control module communication error troubleshooting:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">check user interface-control module connection.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;color: #000000\">Main consequences:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">if the alarm occurs when the device is running, no baking cycle can be started.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">if the alarm occurs during a baking cycle, there will be no consequences.<\/span><\/li><\/ul><p>\u00a0<\/p><p><strong><span style=\"color: #000000\">Temperature ALARM <\/span><\/strong><\/p><p><span style=\"font-weight: 400;color: #000000\">Maximum temperature alarm troubleshooting:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">check the temperature detected by the chamber probe<\/span><\/li><\/ul><p><span style=\"font-weight: 400;color: #000000\">Main consequences: none.<\/span><\/p><p>\u00a0<\/p><p><strong><span style=\"color: #000000\">High temperature ALARM<\/span><\/strong><\/p><p><span style=\"font-weight: 400;color: #000000\">Operating temperature alarm troubleshooting:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">check the operation temperature of the control module; see parameter A4.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;color: #000000\">Main consequences:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">if the alarm occurs when the device is running, no baking cycle can be started.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">if the alarm occurs during a baking cycle, the cycle will be interrupted.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">the vent will open, the fan of the technical compartment will be started and the remaining outputs will be switched off.<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\"font-weight: 400;color: #000000\"><strong>Door opened ALARM<\/strong> <\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Door micro input alarm troubleshooting:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">check the causes that have led to the input activation.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;color: #000000\">Main consequences:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">if the alarm occurs during a baking cycle, the temperature adjustment output,<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">the fan and the steam injection output will be off, and the vent will open<\/span><\/li><\/ul><p>\u00a0<\/p><p><strong><span style=\"color: #000000\">Thermal protection ALARM<\/span><\/strong><\/p><p><span style=\"font-weight: 400;color: #000000\">Fan thermal protection input alarm troubleshooting:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">check the causes that have led to the main input activation<\/span><\/li><\/ul><p><span style=\"font-weight: 400;color: #000000\">Main consequences:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">if the alarm occurs during a baking cycle, the temperature adjustment output and the fan will be switched off.<\/span><\/li><\/ul><p>\u00a0<\/p><p><strong><span style=\"color: #000000\">Peak absorption ALARM<\/span><\/strong><\/p><p><span style=\"font-weight: 400;color: #000000\">Electrical absorption input alarm troubleshooting:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">check the causes that have led to the main input activation<\/span><\/li><\/ul><p><span style=\"font-weight: 400;color: #000000\">Main consequences:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">if the alarm occurs during a baking cycle, the outputs will be switched off.<\/span><\/li><\/ul><\/div>\n<div class=\"qodef-tabs-horizontal-content\" id=\"qodef-tab-829c8e3\">\n\t<p><span style=\"color: #000000\"><strong> The oven won\u2019t turn on<\/strong><\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct connection to the electric power supply.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct electrical voltage parameters according to the product specifications (check the instruction manual or serial number plate placed on the bottom left side near the control board).<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">The electrical connection in case of power supply 380-400 Volt needs to show the three-phases + neutral + grounding and all the phases must be functioning.<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>The oven turns on but does not reach the temperature<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Make sure that once the temperature is set, the cooking cycle has been activated by setting a time, otherwise the cycle does not start (check the instruction manual).<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>The oven is not producing steam\/humidity<\/strong><\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct connection to the water line.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Connection to the water line must be open.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct water pressure according to the instruction manual.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check if there are external filters (not installed on the oven). They must be clean and functioning.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct setting of the steam function \/ parameters (check the instruction manual).<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Error code PR1 - Chamber probe error, short-circuit or opening 100 &gt; R(pt100) &gt; 223 ohm<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Switch off the oven, disconnect the power supply for a minimum of 1 minute. Restore the power supply and turn on the oven. If the problem persists, please contact the after sales technical support.<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Error code PR2 - Meat probe error, short-circuit or opening 100 &gt; R(pt100) &gt; 223 ohm<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Make sure you have placed the meat probe when you are using a program or a function which provides for its use. If the message persists even if you are not using a function that involves the use of meat probe, please contact the after sales technical support.<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Error code PR3 - Proofer probe error, short-circuit or opening 100 &gt; R(pt100) &gt; 223 ohm<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Check the correct connection of the cable going out from the proofer to the connector placed on the rear bottom side of the oven. If the plug is connected correctly (try to remove it and placed it a couple of times) and the problem persists, please contact the after sales technical support.<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Error code PR4 - Over temperature on the card working area 70 \u00b0C<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Switch off the oven.<\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Clean the filter installed on the rear side of the oven by releasing the plastic grid, reinstall the filter by placing again the plastic grid. Turn on the oven. If the problem persists, please contact the after sales technical support.<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Error code PR5 - Communication error with control panel &gt;5 seconds <\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Disconnect the power supply for 1 minute. Restore the power supply and turn on the oven. If the problem persists, please contact the after sales technical support.<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Error code PR6 - Over temperature on the cooking chamber 310\u00b0C<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Switch off the oven and allow the temperature to cool down for 30 minutes. Turn on the oven. If the problem persists, please contact the after sales technical support.<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Error code PR7 - RPM sensor error<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Disconnect the power supply for 1 minute. Restore the power supply and turn on the oven. If the problem persists, please contact the after sales technical support.<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Error code PR8 - Motor speed selector<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Disconnect the power supply for 1 minute. Restore the power supply and turn on the oven. If the problem persists, please contact the after sales technical support.<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Error code PR9 - Internal error fw<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Disconnect the power supply for 1 minute. Restore the power supply and turn on the oven. If the problem persists, please contact the after sales technical support.<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Error code PR10 - Chimney positioning error<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Disconnect the power supply for 1 minute. Restore the power supply and turn on the oven. If the problem persists, please contact the after sales technical support.<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Error code PR30 - Error not indicated in the table, Firmware error<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Disconnect the power supply for 1 minute. Restore the power supply and turn on the oven. If the problem persists, please contact the after sales technical support.<\/span><\/p><p>\u00a0<\/p><p><span style=\"color: #000000\"><strong>Error code E99 - No communication with control panel<\/strong><\/span><\/p><p><span style=\"font-weight: 400;color: #000000\">Disconnect the power supply for 1 minute. Restore the power supply and turn on the oven. If the problem persists, please contact the after sales technical support.<\/span><\/p><\/div>\n<div class=\"qodef-tabs-horizontal-content\" id=\"qodef-tab-4540155\">\n\t<p><strong><span style=\"color: #000000\"> The oven won\u2019t turn on<\/span><\/strong><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct connection to the electric power supply.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct electrical voltage parameters according to the product specifications (check the instruction manual or serial number plate placed on the bottom left side near the control board).<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">The electrical connection in case of power supply 380-400 Volt needs to show the three-phases + neutral + grounding and all the phases must be functioning.<\/span><\/li><\/ul><p>\u00a0<\/p><p><strong><span style=\"color: #000000\">The oven turns on but does not reach the temperature<\/span><\/strong><\/p><p><span style=\"font-weight: 400;color: #000000\">Check the position of the temperature setting and timer. To start cooking it is required both temperature and time setting.<\/span><\/p><p>\u00a0<\/p><p><strong><span style=\"color: #000000\">The oven is not producing steam\/humidity<\/span><\/strong><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct connection to the water line.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Connection to the water line must be open.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct water pressure according to the instruction manual.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check if there are external filters (not installed on the oven). They must be clean and functioning.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Check the correct setting of the steam function \/ parameters (check the instruction manual).<\/span><\/li><\/ul><\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3050c8d elementor-section-boxed elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no elementor-invisible\" data-id=\"3050c8d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;slideInLeft&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-41490ab\" data-id=\"41490ab\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a8d7d69 elementor-widget elementor-widget-text-editor\" data-id=\"a8d7d69\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"form\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"text-align: center;\"><span style=\"font-weight: 400;\">Any problem with your professional oven?<\/span><\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ed2963 elementor-widget elementor-widget-heading\" data-id=\"9ed2963\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Consult the list of the already encountered fault reports to solve your problem in a short time, or contact your local distributor for assistance.<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f65d5d elementor-widget elementor-widget-shortcode\" data-id=\"1f65d5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js-eu1.hsforms.net\/forms\/embed\/v2.js\"><\/script>\n<script>\n  hbspt.forms.create({\n    portalId: \"145537479\",\n    formId: \"1b07e976-344e-451a-853c-68b8819d0b02\"\n  });\n<\/script><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Ad hoc solutions Ad hoc solutions Yesovens service CONTACT US Yesovens is guarantee and reliability Yesovens customer service is not merely limited to sending a catalogue: we want to be sure that our partner distributors and their Corporate Chefs have all the information they need&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-3272","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.yesovens.it\/en\/wp-json\/wp\/v2\/pages\/3272","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yesovens.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.yesovens.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.yesovens.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yesovens.it\/en\/wp-json\/wp\/v2\/comments?post=3272"}],"version-history":[{"count":0,"href":"https:\/\/www.yesovens.it\/en\/wp-json\/wp\/v2\/pages\/3272\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.yesovens.it\/en\/wp-json\/wp\/v2\/media?parent=3272"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}